Frequently Asked Questions

Answers about Pre Flite, travel protection, hydration, shared air environments, ingredients, orders, and subscriptions.

PRODUCT & BENEFITS

Everything you need to know about Pre Flite and its benefits.
What is Pre Flite?

Pre Flite is a sugar-free travel hydration and wellness supplement designed to support hydration, immune health, and energy during air travel and other shared air environments. It combines electrolytes, Vitamin C, Zinc, B vitamins, and prebiotic fiber in convenient TSA-friendly stick packs.

Why is hydration important during travel?

Low humidity shared air environments are drier than deserts and can quickly dehydrate your body. Proper hydration helps maintain moisture in your nose, mouth, and throat, which act as your body’s first line of defense against airborne irritants and environmental stressors.

What makes Pre Flite different from regular electrolyte drinks?

Pre Flite was designed specifically for travel protection, not just hydration. In addition to electrolytes, it includes targeted immune-support nutrients like Vitamin C and Zinc, calming support from L-Theanine, and gut-supporting prebiotic fiber.

Can Pre Flite help with travel fatigue?

Pre Flite includes a full B-vitamin complex plus electrolytes that support energy metabolism and hydration, which may help you feel more refreshed during long travel days and time zone changes.

Is Pre Flite only for flying?

No. Pre Flite can be used anytime you are exposed to crowded environments, shared air, travel stress, dry conditions, or long days that may leave you dehydrated and run down.

Does Pre Flite contain sugar?

No. Pre Flite is sugar-free and formulated without unnecessary fillers or excess sweeteners.

What does “Travel Protection” mean?

Travel Protection refers to supporting your body before, during, and after exposure to dry cabin air, travel fatigue, dehydration, and crowded shared air environments.

HOW TO USE

Everything about how to properly use Pre Flite to achieve it's maximum benefits.
How do I use Pre Flite?

Rip. Sip. Activate. Mix one stick pack with 12–16 oz of water and consume before, during, and after exposure to shared air environments.

When should I drink Pre Flite?

For best results, drink Pre Flite before boarding, during your flight, and after arrival to help support hydration and overall wellness throughout your trip.

Can I use more than one stick pack per day?

Many travelers use additional servings during long travel days or extended exposure to dry environments. Always follow the serving guidance on the packaging.

Is Pre Flite TSA-friendly?

Yes. Pre Flite stick packs are compact, mess-free, and TSA-friendly, making them easy to carry in backpacks, purses, gym bags, or carry-ons.

Can I take Pre Flite daily?

Yes. Many customers use Pre Flite regularly for hydration and wellness support even outside of travel.

Can I mix Pre Flite with hot or cold water?

Pre Flite is best enjoyed with cold water, but it can also be mixed with room temperature water if preferred.

Ingredients & Formula

Learn about Pre Flite's quality ingredients and the science-backed formula.
What are the main active ingredients in Pre Flite?

Pre Flite contains Vitamin C, Zinc, electrolytes, a full B-vitamin complex, L-Theanine, Magnesium, and Inulin prebiotic fiber.

Why does Pre Flite include Vitamin C and Zinc?

Vitamin C and Zinc work together to support normal immune system function and antioxidant activity, especially during stressful travel conditions and exposure to recycled cabin air.

Why are electrolytes important during flights?

Cabin air is extremely dry and can contribute to dehydration. Electrolytes like Sodium, Potassium, and Magnesium help support fluid balance and hydration.

What does L-Theanine do?

L-Theanine promotes a calm but alert state without drowsiness, helping support relaxation during stressful travel situations.

What is Inulin?

Inulin is a prebiotic fiber that nourishes beneficial gut bacteria. Since much of the body’s immune-related activity is connected to gut health, supporting the microbiome is an important part of overall wellness.

Is Pre Flite gluten-free?

Yes. Pre Flite is gluten-free and vegetarian-friendly.

Does Pre Flite contain caffeine?

No. Pre Flite does not contain caffeine.

Shipping & Returns

All details on Pre Flite shipping and returns.
How long does shipping take?

Most orders are processed within 1–2 business days. Shipping times may vary depending on your location and shipping method selected at checkout.

Do you offer free shipping?

We periodically offer free shipping promotions and bundled savings. Current shipping offers will appear at checkout.

Do you ship internationally?

International shipping availability depends on your location and current carrier coverage.

What is your return policy?

If you experience an issue with your order, please contact our support team and we’ll work to make it right.

What should I do if my package arrives damaged?

Please contact us with your order number and photos of the package so we can assist you as quickly as possible.

Orders & Subscription

Everything about your orders & subscription details.
Can I subscribe to Pre Flite?

Yes. Subscription options are available so you never run out before your next trip.

Can I change my shipping address after ordering?

If your order has not shipped yet, contact our support team as soon as possible and we’ll do our best to update it.

How do I manage my subscription?

You can manage your subscription through your account login or the subscription management link sent in your order emails.

What payment methods do you accept?

We accept most major credit cards and additional payment methods shown at checkout.

I entered the wrong address. What should I do?

Please contact support immediately. If the order has not been fulfilled yet, we may be able to update the shipping address.

Will I receive notifications before my subscription renews?

Yes. Subscription customers receive renewal notifications and order confirmations before each shipment.

Try Pre-Flite
On Your Next Trip

12 sticks, one pouch. Everything you need to arrive feeling your best.

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